Overview

At Yoshi Crest Homestay, we understand that travel plans may change unexpectedly. As accommodation reservations made through our website are offered on a pay-at-property basis, guests may cancel their reservation free of charge before their scheduled check-in time.

We kindly request guests to inform us as early as possible if they are unable to travel so that the room may be made available to other guests.​​​

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Reservation Requests​

Submission of a reservation through our website does not guarantee a confirmed booking. All reservation requests are personally reviewed and confirmed by Yoshi Crest Homestay. A booking is considered confirmed only after the guest receives an official confirmation from us.

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How to Cancel a Reservation​​

Guests may cancel their reservation through any of the following methods:

• By contacting us via WhatsApp

• By calling us directly

• Through the website booking system (where available)

To assist us in locating the reservation, guests should provide their name, booking dates, and any reservation details available.

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No Cancellation Fees​

As accommodation reservations are offered on a pay-at-property basis, no advance payment is collected through our website. Accordingly, no cancellation charges apply to confirmed reservations cancelled before the scheduled check-in time.

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No-Shows & Reservation Misuse​

A no-show occurs when a guest fails to arrive for a confirmed reservation without informing the property beforehand.

While we understand that genuine emergencies may occur, repeated no-shows, false reservations, misuse of the booking system, or fraudulent booking activity may result in future reservations being restricted, declined, or permanently blocked at our discretion.

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Property-Initiated Cancellations​

In rare circumstances, Yoshi Crest Homestay may be required to cancel or modify a reservation due to maintenance requirements, operational limitations, safety concerns, natural events, government restrictions, utility interruptions, or other unforeseen circumstances beyond our reasonable control.

Guests will be informed as early as reasonably possible should such a situation arise.

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Technical Errors & Duplicate Reservations​

Although uncommon, technical issues, website synchronization delays, internet interruptions, or system errors may occasionally result in multiple reservations being accepted for the same room and date.

In such situations, priority shall be given to the reservation successfully completed first. Where reasonably possible, affected guests may be offered assistance in locating suitable alternative accommodation nearby.

​Reservation requests awaiting confirmation may also be declined if availability changes before confirmation is issued.

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Reservation Modifications​

Requests to modify reservation dates, guest counts, or room preferences are subject to availability and may be arranged by contacting us directly.

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Force Majeure​

Yoshi Crest Homestay shall not be held responsible for delays, cancellations, or inability to fulfil reservations resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, government regulations, public emergencies, strikes, utility failures, or other force majeure events.

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Acceptance​

By making a reservation through the Yoshi Crest Homestay website, guests acknowledge and agree to this Cancellation Policy.