Your Privacy Matters

Yoshi Crest Homestay values the privacy of every guest and visitor. This Privacy Policy explains how information may be collected, used, stored, and protected when interacting with our website or services.

​

Information We May Collect

We may collect information that you voluntarily provide when using our website or contacting us, including:

• Name

• Contact number

• Email address

• Reservation and stay details

• Number of guests and booking preferences

• Guest communication records

• Information submitted through contact, enquiry, or booking forms

Payment information is generally not collected through our website for accommodation reservations, as stays are paid for at the property.

 

How We Use Information

Information may be used to:

• Process and manage reservations

• Respond to enquiries and support requests

• Communicate booking-related updates

• Improve our website and guest experience

• Comply with applicable legal requirements

When guests contact us through WhatsApp, phone, email, or other communication channels, relevant communication details may be retained to respond to enquiries, manage reservations, provide guest support, and maintain appropriate business records.

​

Information Sharing

We do not sell, rent, or trade personal information to third parties.

Information may be shared only when reasonably necessary to:

• Comply with applicable laws or lawful requests from government authorities;

• Provide services requested by the guest, such as transportation or other arrangements;

• Work with service providers that help us operate our website or manage guest requests; or

• Protect the rights, safety, and security of our guests, property, or business.

We only seek to share information that is reasonably necessary for the relevant purpose.

​

Data Security

Reasonable measures are taken to protect information from unauthorized access, disclosure, alteration, or misuse. However, no online platform can guarantee absolute security.

​

Cookies & Website Analytics

Our website may use cookies or analytics tools to understand visitor behaviour and improve website performance.

Visitors may choose to disable or manage cookies through their browser settings. Some website features may not function as intended if certain cookies are disabled.

​

Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, including managing reservations, responding to enquiries, maintaining business records, complying with legal obligations, and resolving disputes.​

​

Your Choices

Guests may contact us to request access to, correction of, or clarification regarding personal information they have voluntarily provided, subject to applicable legal requirements and reasonable verification of identity.

​

Third-Party Websites and Services

Our website may contain links to third-party websites or services. Yoshi Crest Homestay is not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of third-party services before providing personal information.

​

Policy Updates

This Privacy Policy may be updated from time to time without prior notice. Any updates to this Privacy Policy will be posted on this page, and the revised policy will apply from the date of publication.

​

Contact

Questions regarding this Privacy Policy may be directed through the contact information provided on our website.​