1. INTRODUCTION

Welcome to Versatile Aventure. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your personal information when you visit our website, place an order, interact with us, or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

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2. LEGAL COMPLIANCE

This Privacy Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and applicable rules.

We collect and process personal data only for lawful purposes, in a fair and reasonable manner, and limited to what is necessary for fulfilling the stated purposes.

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3. CONSENT

By using our website or providing your personal information, you consent to its collection and processing as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us at contactversatileaventure@gmail.com. Withdrawal of consent shall not affect processing carried out prior to such withdrawal.

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us.

 

4. INFORMATION WE COLLECT

A. Personal Information You Provide

• Full name

• Email address

• Phone number

• Shipping and billing addresses

• Custom order details including images, artwork, and messages

• Social media handles if you contact us via Instagram, WhatsApp, or similar platforms

Payment Information:
Payments are processed securely through authorized third-party payment gateways. We do not store your debit/credit card details.

B. Transactional Information

• Purchase history

• Order details

• Invoices and receipts

• Customer communications

C. Technical & Usage Information

• IP address

• Browser type and device information

• Operating system

• Website interaction data

• Referral sources

 

5. HOW WE USE YOUR INFORMATION

We use personal information to:

• Process and fulfill orders

• Manage payments and customizations

• Provide customer support

• Improve website functionality and user experience

• Send marketing communications (only where consent is provided)

• Prevent fraud and unauthorized activity

• Comply with legal obligations

We do not use your data for automated decision-making that significantly affects you.

 

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance functionality, analyze traffic, and improve performance.

You may disable cookies in your browser settings. However, certain features of the website may not function properly.

 

7. SHARING OF INFORMATION

We may share personal information only with:

Service Providers:
Payment processors, shipping partners, analytics providers, and communication tools — limited strictly to operational necessity.

Legal Authorities:
When required by law, court order, or governmental authority.

Business Transfers:
In case of merger, acquisition, restructuring, or asset sale.

With Your Consent:
When you explicitly authorize sharing.

We do not sell, rent, or trade your personal data.

 

8. SECURITY MEASURES

We implement reasonable technical and organizational safeguards including SSL encryption, secure servers, restricted access controls, and firewall protections.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

 

9. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required under applicable law.

• Order and billing records: retained up to 7 years or as required under accounting and tax laws.

• Marketing data: retained until you opt out or withdraw consent.

• Custom artwork and files: stored only as long as required for order processing or upon request deletion.

 

10. YOUR RIGHTS

Subject to applicable law, you have the right to:

• Access your personal data

• Request correction or updating of information

• Request deletion of personal data

• Withdraw consent

• Request grievance redressal

To exercise your rights, contact us at contactversatileaventure@gmail.com.

 

11. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take appropriate steps to delete it.

 

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

 

13. GRIEVANCE OFFICER & CONTACT INFORMATION

If you have concerns regarding your personal data, you may contact:

Grievance Officer: Versatile Aventure Support Team

Email: contactversatileaventure@gmail.com
Phone: +91 91086 95135
Address: Puttur, Karnataka, India

We aim to respond within 2–4 business days.

 

14. GOVERNING LAW

This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mangalore, Karnataka, India.